Can't login to the software To Parent Forum April 16, 2020 at 3:37 pm #10341 DParticipant So I haven’t used this in a while and have just purchased it to try the new 4.0. However it won’t login. No error messages or anything. I’ve reset my password on the website as per other posts, but this hasn’t helped. Any ideas please? April 21, 2020 at 12:36 am #10342 Malbroman89Participant I Haven’t used this software in a few years and I need to unlock my hardware on my new pc Any ideas please? The email listed is just code. TIA You must be logged in to reply to this topic. Topic TagsHardware lock